Returns & Exchanges

At Something Went Wrong, we believe that even if your order didn't go as planned, your return process should be seamless and stress-free. We offer a 30-day window for all returns and exchanges to ensure you are completely satisfied with your experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized shipping location and keep your tracking receipt until your refund or exchange is processed.